Electric Utility Industry Overview  

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April 11, 2019 (8:00 am - 4:00 pm)    |    NEPPA Training Center (Littleton, MA) 


In partnership with Collaborative Learning, Inc., NEPPA is pleased to offer a one-day Electric Utility Industry Overview course being held in conjunction with the Public Utility Management Progam (PUMP) on Thursday, April 11, 2019.


This course provides a basic understanding of the context and complexities of the modern electric utility.


Who Should Attend?

This course is suitable for anyone new or established in the electric utility industry including:

  • Business/Office Managers
  • Customer Service Managers, Supervisors, Representatives
  • Engineers new to the electric utility industry
  • Commissioners/Board Members
  • Anyone looking to get a better understanding of the electric utility industry


Course Objectives


As a result of this course, parcitipants will:

  • Build understanding of the regulatory environment and key regulations impacting today's electric utilities
  • Understand different segments and characteristics of electric utility ownership
  • Build a sound understanding of how the electric utility system works as a whole, including:
    • National/regional grid
    • Local transmission and distribution systems
  • Increase understanding of the array of generation sources and characteristics of each
  • Understanding of wholesale and retail market influences
  • Increased awareness of strategic issues facing electric utilities and how those issues impact public power operations and management



Course Topics


  • Regulation (including the FERC Uniform System of Accounting)
  • Utility industry segments
  • Strategic issues
    • Reliability 
    • Cyber‐security
    • Physical security
    • DER
    • Blockchain
    • Etc.
  • Electric utility system elements
    • Generation
    • Transmission
    • Distribution
  • Electric utility system operations
  • Power supply and grid operations
  • Local T&D operations




April 11, 2019

8:00 am  Introductions & Objectives

8:30 am   Electric Utility Industry Regulation & Market Restructuring

10:30 am  Generation & Regional Transmission

12:00 pm  Lunch

1:00 pm  Local Transmission and Distribution (T&D) Infrastructure

3:00 pm  Strategic Industry Issues and Trends

4:00 pm  Adjourn





Registration fees include coffee, baked goods and lunch each day. Registration fees DO NOT include overnight accommodations (please see "Lodging" below for booking information at nearby hotels with a negotiated rate).   


Members: $495

Non-Members: $945


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Cancellations are accepted until Thursday, March 21, 2019. Substitutions may be made at any time.





R. John Miner, P.E. John is President and owner of Collaboration Unlimited and Collaborative Learning, Inc. since 1995 and has worked as a management consultant since 1987, providing services to clients in the electric, water, wastewater and communications utility industries. He lives and works out of Austin, Texas and Cedar, Michigan.

John consults with utilities throughout the United States in a wide range of areas related to business strategy, governance, performance management, organizational development, and technical operations. He is nationally known and respected for his subject area knowledge of utility enterprises and his skills as a consultant and facilitator. John is often called on to organize and lead governing board and executive management retreats as well as guide management and employee work teams and interventions aimed at resolving specific performance problems.


John works with governing boards on policy and strategy development, executive recruitment and executive evaluation. He has also conducted numerous organizational and management reviews to evaluate the effectiveness of and recommend changes to existing organizational structures, work processes and practices, and support facilities and equipment. John has delivered management and technical education programs for organizations throughout the U.S. and in six overseas locations.





Questions? Don't hesitate to call the office at (978) 540-2200 or contact Sarah Elise Klingler, Director of Education & Programs at sklingler@neppa.org.


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